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Category Archives: coaching
Learning From My Coaching Tutorial
Last week, at SD West, I led a 3-hour coaching tutorial. I got lucky. Dave Nicolette and Mike Vizdos participated. (I love it when my peers join me in a tutorial!) Dave reminded us that “explaining with examples” are a … Continue reading
Feedback is Context-Dependent
When I teach coaching or feedback skills, I teach them in the context of work. At work, as long as the feedback is about the work, or the work relationships, or it’s a question of safety, feedback is appropriate. Coaching, … Continue reading
Feedback is NOT Coaching
At SD earlier this week, I led a tutorial about coaching. Imagine my surprise when I asked people why they were there, and some of them said, “I have a person who’s not doing so well. I need to coach … Continue reading
Teaching Moments Occur Less Often Than We Think
Last week at SD Best Practices, I led an experiential half-day session about coaching. A significant number of the participants thought their job was to teach the other person what to do. (I think one person actually said “lead … Continue reading
When to Speak and When to Be Quiet
I’m in the middle of a new activity for me: visiting colleges with Daughter#1. (She’s a senior in high school, trying to decide where she wants to attend school next year.) When I was thinking about college (university to … Continue reading
Delegating Successfully
We’re in the last stretch of finishing Behind Closed Doors, and now we’re fixing/regenerating pictures. When Esther and I made the pictures originally, we wrote them on flip charts and took pictures of them. (We were talking about information … Continue reading
Coaching is a Management Obligation
Managers have an obligation to coach employees to help employees obtain better performance. However, managers choose when and whom to coach. Managers also have an obligation to provide feedback — which is not a choice. Every employee deserves feedback … Continue reading