Management, Humanity and Expectations

There’s a twitter discussion of what people “should” do in certain situations. One of the participants believes that people “should” want to learn on their own time and work more than 40 hours per week. I believe in learning. I...

Trust, Accountability, and Where Does the Time Go?

As more of my clients transition to agile, many of them have a fascinating question: How do I assess who is doing what on my team? When I ask why they want to know, they say it’s all related to reviews, rewards, and general compensation. They are still...

Change the Indispensable Employee Mindset

Years ago, I was the expert for two specific products in a small development organization. When it came time for my manager to divide up the work, I always got those products to add features to, or maintain. That was fine for a while, until I got bored. I went to my...

New Year’s Tips Posted

I have posted my most recent Pragmatic Manager newsletter on my site. Read Johanna’s 2014 New Years Tips. I have a question for you. I send the newsletter to my subscribers the last week of the year. I call them “this-year” tips. Some people ask me...

Team Competition is Not Friendly

I once worked in an organization where the senior managers thought they should motivate us, the team members. They decided to have a team competition, complete with prizes. I was working on a difficult software problem with a colleague on another team. We both needed...

Who Removes Your Obstacles?

In self-organizing teams, teams remove their own obstacles. It’s a good idea. It can be difficult in practice. In Scrum, the Scrum Master is supposed to facilitate removing the team’s obstacles that the team can’t remove. It’s a good idea. It...