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Johanna’s Books
Category Archives: user experience
“It’s Not Your Fault”
I was shopping today, taking advantage of the summer sales. One of my favorite retailers offers petite sizes online, but almost nothing in the store. I go to the store to try the clothes on and then decide what to … Continue reading
How Are the Users Supposed to Know?
I’ve been traveling a lot this summer, and I saw bad requirements exposed while waiting for my turn at the kiosk. If you buy an e-ticket, you can walk up to a computer, called a kiosk, insert a major … Continue reading
Users Can’t Know Their Requirements Early
I’ve been thinking more about requirements. In the most recent two assessments I’ve done, both organizations have been stuck on thinking they could define their requirements before design and implementation. IWBNI (It Would Be Nice If) users could know … Continue reading
Posted in requirements, user experience
Tagged agile, iterative planning, product development
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Clogged Email: Choices and Consequences
The only good thing about this current spate of worms and viruses is that the spammers seem to sending less spam. Naively, a few months ago, I bemoaned the state of automated spam filters. Now I wish my mail program … Continue reading
Posted in thinking, user experience
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