Learning From My Coaching Tutorial

Last week, at SD West, I led a 3-hour coaching tutorial. I got lucky. Dave Nicolette and Mike Vizdos participated. (I love it when my peers join me in a tutorial!) Dave reminded us that “explaining with examples” are a great way to coach. You take a recent...

Feedback is Context-Dependent

When I teach coaching or feedback skills, I teach them in the context of work. At work, as long as the feedback is about the work, or the work relationships, or it’s a question of safety, feedback is appropriate. Coaching, as long as it’s about work...

Feedback is NOT Coaching

At SD earlier this week, I led a tutorial about coaching. Imagine my surprise when I asked people why they were there, and some of them said, “I have a person who’s not doing so well. I need to coach them.” Uh, no. You need to give that person...

Teaching Moments Occur Less Often Than We Think

  Last week at SD Best Practices, I led an experiential half-day session about coaching. A significant number of the participants thought their job was to teach the other person what to do. (I think one person actually said “lead them to...

When to Speak and When to Be Quiet

  I’m in the middle of a new activity for me: visiting colleges with Daughter#1. (She’s a senior in high school, trying to decide where she wants to attend school next year.) When I was thinking about college (university to those of you across the...

Delegating Successfully

  We’re in the last stretch of finishing Behind Closed Doors, and now we’re fixing/regenerating pictures. When Esther and I made the pictures originally, we wrote them on flip charts and took pictures of them. (We were talking about information on...