Management, Humanity and Expectations

There’s a twitter discussion of what people “should” do in certain situations. One of the participants believes that people “should” want to learn on their own time and work more than 40 hours per week. I believe in learning. I...

Trust, Accountability, and Where Does the Time Go?

As more of my clients transition to agile, many of them have a fascinating question: How do I assess who is doing what on my team? When I ask why they want to know, they say it’s all related to reviews, rewards, and general compensation. They are still...

Management Myth 25: Performance Reviews Are Useful

Bill popped his head into Jan’s office as he was leaving for the evening. “Jan, do you have a minute? I have to do performance reviews tonight. I was going to drink Scotch and work my way through all of them.” Jan laughed and said, “Sure. Scotch might make you feel...

Management Myth 26: It’s Fine to Micromanage

Sharon poked her head into Heath’s cubicle. “Hey, Heath, are you done yet with that fix?” Heath turned around. “Sharon, you asked me that less than an hour ago. I’m not done yet.” “Well, I need to know when you will be done. Oh, and I need to know if you’re using the...