Five Tips for Tactical Management

Sometimes, you just need to get on with the work. You need to give yourself some breathing room so you can think for a while. Here are some tips that will help you tackle the day-to-day management work: Schedule and conduct your one-on-ones. Being a manager means you...

How Serving Is Your Leadership?

I once worked for a manager who thought everyone should bow down and kiss his feet. Okay, I’m not sure if he actually thought that, but that’s how it felt to me. He regularly canceled his one-on-ones with me. He interrupted me when I spoke at meetings. He...

Give Credit Generously

I had a boss who was great at saying, “Terri did this. Jen did that. JR did this other thing.” We all knew who had learned about different areas of the system, who had succeeded at which parts of testing or development or project management. It was great....

How Many People Can You Manage as a Manager?

In my first management role, I “managed” one person.  My managee didn’t need much management. He guided me into how to manage him more than I managed him. He saved me from making too many mistakes. It was great practice for me. Later in my management...