Posted: What Is A Professional?

I write a twice-yearly column for Better Software magazine. The title of the column is called “Technically Speaking.” For this column, I decide to tackle the question of “What’s a Professional?” If you don’t already subscribe to the...

How Short Can Your Program Charters Be?

A great way to destroy a program is to avoid writing a charter. When I do assessments or work with teams, I often find that programs do not have charters, or that the charter is too big, or is missing some key piece of information. But what do you really need in a...

Are Loyalty Programs Helping or Hurting Your Product?

Mark and I visited his family in the Midwest. We used miles to pay for my ticket. Aside from spending 50,000 miles (is it possible to get a ticket for 25,000 miles? We haven’t in years), it cost $5 for the ticket, $75 for the “services fees” and $15...

Product Development Survey

  Every two years, my good friend and colleague, Brad Goldense, gathers research about the state of product development metrics. It’s that time again. Here’s the information: GGI

Testing is Not a Service

  I taught a one-day workshop at StarEast yesterday with Esther. I was astonished at the number of test managers who think testing is a service. Effective testing is not a service. Effective testing is an integral part of development. When people–especially...