Connecting with Humans

I just read Zappos is struggling with Holacracy because humans aren’t designed to operate like software. I’m not surprised. That’s because we are humans who work with other human people. I want to talk with people when I want to talk with them, not when...

Become an Estimation Leader

Several years ago, I had a senior VP as a client. He wanted his managers to work as more of a team. He thought they were not working together for the good of the company. I asked him why he thought that. “When they estimate, they don’t work together on an estimate....

Four Tips for Managing Performance in Agile Teams

I’ve been talking with clients recently about their managers’ and HR’s transition to agile. I hear this common question: “How do we manage performance of the people on our agile teams?” Reframe “manage performance” to...

Capacity Planning and the Project Portfolio

I was problem-solving with a potential client the other day. They want to manage their project portfolio. They use Jira, so they think they can see everything everyone is doing. (I’m a little skeptical, but, okay.) They want to know how much the teams can do, so...