October 2003

Articles

Future Fixes

With a little common sense and some dependable metrics, you can banish the “bug bucket” and keep the dreaded rework monster under control by creating a reasonable prediction of your project’s end. A reader recently asked me, “When planning a project phase, how do you account for the bugs that you know will be created? […]

MPD

Slow to Post This Week

I’m at the STAR West conference this week. I presented a tutorial, “Becoming a Great Test Manager,” and keynoted this morning, “Managing the Management Balancing Act.” Esther and I are facilitating two dialogues sessions, so the week is full. I hope to post more late this week or over the weekend.

Articles

Congratulations! You’re a Manager. Now What?

When we talk to new managers, we ask them, “How many of you received management training?” Fewer than 50% raise their hands. As an industry, we don’t do a great job of grooming managers.  Sure there are exceptions—bosses who mentor and develop the people in their groups to move into management and companies with strong

MPD, project management

Showing Project Progress (NOT percent complete)

Last night at my SPIN talk someone came up to me at the end of the talk. I’d discussed earned value and inch-pebbles in my talk but hadn’t specifically discussed how to avoid the dreaded “percent complete” reporting problem to management. The percent complete problem occurs when you have to report progress to management as

HTP, job analysis

Determining Titles

If you manage people, at some point, you’re going to deal with titles and job descriptions. Here are my perceptions about the constraints on titles: Make sure the titles for developers, testers, writers, anyone who performs project construction are parallel. That is, don’t have junior testers unless you also have junior developers. Make sure the

management, MPD

No Decision is a Decision

  The Boston area still isn’t over the Red Sox loss last week, and one good thing to arise from their loss is a discussion of management decisions. In A cautionary tale: management counts, Douglas Eisenhart says “If you think management doesn’t have an impact on a team’s performance, think again.” Eisenhart then discusses Grady

MPD

The Never-Ending Search for Higher Productivity

  On the face of it, higher productivity looks like a Good Thing. More products for less time. Who wouldn’t want this? But I wonder about this search for higher productivity. What do managers really want? If you want to understand about productivity for software organizations, read Putnam and Myers’ new book, Five Core Metrics:

HTP, interview

Top Ten Questions… Maybe

Here’s a list of the top ten questions interviewers ask. (How do they know??) I really like the way these questions are framed in behavior-description style. I have a nit to pick with question 2: What did you like best and least about your previous job? I don’t think that’s a question about administrative and

MPD, project management

Predicting Project Completion

  It’s fall conference season, and I’ve been quiet because of the travel and final preparations for sessions. One of my sessions at the AYE conference is called Predicting Project Completion. I decided it was time to explore how to predict the end of a project when I encountered two clients this year. One made

Articles

Hire People, Not Tools

Originally published in Computerworld. If yours is like many other organizations, your hiring freeze has lifted—a little. Maybe you have one or two open requisitions now, or maybe you think you’ll have one in a month or so. That’s great. Now it’s time to think about what kind of person you require in your group.

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