Leadership Tip #2: Do the Right Thing, Even When it Feels Uncomfortable

We all like to think we use our value-based integrity to decide and act. And I bet you’ve seen people who don’t appear to use that kind of integrity. If you talk to them, they say they intend to do the right thing. However, they don’t always act according to their intentions. Here’s an example …

Leadership Tip #1: Always Tell the Truth, Even When You’re Embarrassed

You’re a middle or senior manager in an organization trying to hold on in these crazy times. And you just discovered you’re shipping the wrong version of the product. (Or your product doesn’t work or it has some kind of horrible defect.) Your customers are angry. Your employees are running around, trying to fix the …

Multiple Short Feedback Loops Support Innovation

Several of my clients have intertwined problems. Everyone agrees they want innovation: Which products and services the organization offers. (The project portfolio) What features the product offers, or the problems the product solves. (The product roadmap) In the team, to solve the problems in a way that will attract users/buyers/customers. (The team’s backlog and how …