Clarify the Difference Between Outputs, Outcomes, and Benefits

When I sent my newsletter last month, Modern Management: Want Valuable Outcomes? Create Overarching Goals, several readers asked me questions. Why did I differentiate between outputs, outcomes, and benefits? I decided that was worth a blog post. Here’s how I define and use the terms. Outputs By themselves, a customer can’t use an output. We …

Q4 2021 Writing Workshop (Free Your Inner Writer) Open for Registration

Thinking about bringing your writing skills to the next level? Want to write and finish? Enroll in my Writing Workshop 1: Free Your Inner Writer & Sell Your Nonfiction Ideas. You’ll learn to build your writing system and habit. Please join me. (Workshop details and testimonials on the writing workshop page.) I hope you join …

How to Create Your Own Team Board Without Spending a Ton of Time or Money

Are you frustrated with your board? Maybe three columns don’t offer you enough information. Or maybe you agree with me that teams need to create their own boards. (See the Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics series.) While you’re intrigued by how to create your own board, you have zero money to …

Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 4

I started this series with observations that my clients appear to confuse strategy and tactics. They think agile approaches are tactics and agile tools are part of their strategy. That’s why they want to Buy an agile approach. And that’s why they want to Customize and then standardize on tools. This post is about this …

Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 3

In Part 1 and 2 of this series, I wrote about how an agile approach might offer strategic benefits. And because an agile approach changes your culture, I said the agile approach was part of your strategy. So let’s ask this question: Can any tool—agile or otherwise—offer you a strategic advantage? (I don’t see how, …

Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 2

So when does it make sense to customize your agile approach to gain a strategic advantage? Whenever you have a unique problem to solve that’s strategic to your business. Let’s start with a couple of examples. Example 1: Startup/Small Organization with Few Products SmallCo has revenue of about $30Million a year. They offer their product …

Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 1

A number of my clients confuse their strategic ideas with tactical work. They think that the agile tools they use, such as boards, offer a strategic advantage. So they build or customize their tools. However, they adopt or “install” an agile framework or process without customization. Those actions lead to organizational brittleness. Instead, agile organizations …

Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Some managers wanted to prevent Bad Things from happening in the organization, so they added policies or procedures. Now, these same managers want business agility. However, the policies and procedures increase friction and make it harder to get the Right Things done. It’s time to start removing some of those policies and procedures. The more …