Thinking About What to Call Team Members and Managers

Bob Sutton (@work_matters) tweeted this the other day: Perhaps companies ought to stop using “IC” or “Individual Contributor.” It seems to absolve such employees from helping others I retweeted it and we had some back-and-forth about what to call people i organizations. Let’s eliminate these words for people who are not managers: Individual Contributor: There …

Connecting with Humans

I just read Zappos is struggling with Holacracy because humans aren’t designed to operate like software. I’m not surprised. That’s because we are humans who work with other human people. I want to talk with people when I want to talk with them, not when some protocol tells me I must. It’s the same problem when …

People: Resilience Creators, Not Resources

I’ve been traveling, teaching, speaking and consulting all over the world. I keep encountering managers who talk about the “resources.” They mean people, and they say “resources.” That makes me nuts. I blogged about that in People Are Not Resources. (I have other posts about this, too, but that’s a good one.) I finally determined what …