measurement

MPD, project management

Creating Silos Helps Managers Avoid Seeing the Data

In Sunday’s Boston Globe View from the Cube column, Lisa Liberty Becker claims “Telling the truth can be hazardous to your job”. She goes on to talk about her husband, a performance test engineer, whose manager buried his reports, because “they [the reports] reflect poorly on the job he’s done.” The result? Bad product performance, […]

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What to Measure?

© 1999 Johanna Rothman. Originally published in Cutter’s Business-IT Alignment E-Mail Advisor, March 24, 1999. At a recent visit to an IT client, the new QA manager took me aside and said: “JR, here are the metrics I want to measure on a monthly basis. What do you think?” He had attempted to measure efficiency,

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