Healthy Organizational Cultures Focus on Humanity and Connection (Not Your Whole Self)

You might have heard about the Basecamp culture changes last week. I’m sure you heard about Google’s culture problems several years ago. These problems are issues of culture: specifically what we can and cannot discuss. What do “makers”—technical people—in any industry need to discuss? Big product issues: Why we are working on this project at …

Leadership Tip #6: Give Credit as Often as Possible

Your team finished something difficult. They released it. You celebrated the team’s accomplishment with the team. Let’s assume your name is Jim. Now, you’re in a senior management meeting, where your  boss says, “Thanks, Jim, for all that hard work.” You feel great from that recognition. And yes, you supported that team. You facilitated some …

Explore Modern Management on a Bonus Scrum Master Toolbox Podcast with Vasco

Vasco and I had a wonderful discussion about the Modern Management Made Easy books on his Scrum Master podcast. Listen to BONUS: Modern Management trilogy by Johanna Rothman. We discussed why Scrum Masters and coaches might want to read these books. And how to use the information in the books. (Hint: to support and serve …

Consultants: Get Better Clients with Better Fees

I delivered a Modern Management Made Easy talk and ranted about 100% utilization. One of the questions in the chat was: “Don’t consultants want 100% utilization? If you’re not working, you’re not billing.” Here’s how consultants create utilization-based billing: By the hour. Even worse, in 15-minute increments. Time and materials. I don’t do that. Why …

Leadership Tip #2: Do the Right Thing, Even When it Feels Uncomfortable

We all like to think we use our value-based integrity to decide and act. And I bet you’ve seen people who don’t appear to use that kind of integrity. If you talk to them, they say they intend to do the right thing. However, they don’t always act according to their intentions. Here’s an example …

Leadership Tip #1: Always Tell the Truth, Even When You’re Embarrassed

You’re a middle or senior manager in an organization trying to hold on in these crazy times. And you just discovered you’re shipping the wrong version of the product. (Or your product doesn’t work or it has some kind of horrible defect.) Your customers are angry. Your employees are running around, trying to fix the …