Process Improvement and Quality Writings

Process Improvement

• Manager, Heal Thyself: Improving Software Processes Means Changing Management Processes, Cutter IT Journal, October 2001
• What Do They Pay You to Do? (presentation in PDF), October 2001
• What Does it Cost You to Fix a Defect, and Why Should you Care?, October 2000
• The 4 R's of Software Process Improvement, May 2000
• A Problem-Based Approach to Software Process Improvement: A Case Study, October 1999
• What to Measure?, March 1999
• Determining Your Project's Quality Priorities, Software Development, February, 1999
• Aligning IT Staff with Projects, February 1999
• Achieving a Repeatable Process, Software Development, June 1998
• Case Study: From "Chaos" to "Repeatable" in 4 months, March 1997
• Resistance to Process Improvement: A Personal Perspective, March 1997
• Applying Systems Thinking to the Issues of Software Product Development, July 1996

Quality

• Testers Shine on Agile Projects, Stickyminds.com, November 2003
• Testing Your Worth, Measuring Value in a Tight Job Market, StickyMinds.com, October 2001
• What Do They Pay You to Do? ( also as a presentation in PDF), October 2001
• No More Whining: Reframing the Not-Enough Question, September 2000. Also available in PDF
• Testing in the Dark with Brian Lawrence, March - April 1999
• Defining and Managing Test Priorities for COTS Software, Software Quality Professional, June 2000
• Of Crazy Numbers and Release Criteria, December 1998
• Managing Test Priorities for Packaged Software, October 1998
• Is Your Investment in Quality and Process Improvement Paying Off?, May 1997
• Test Scenario Design for Software Products, October 1996
• Measurements to Reduce Risk in Product Ship Decisions, May 1996
• Software Quality Assurance: Should It Remain A Separate Organization?, SQA Quarterly, May 1996.