flow metrics

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Three Tips for Succeeding as an Accidental Leader

This is Johanna Rothman’s May 2026 Pragmatic Manager Newsletter. The Unsubscribe link is at the bottom of this newsletter. Several colleagues recently told me their companies asked them to change roles: Steve, a Scrum Master, is now an agile project manager. Polly, a project manager, is now a product manager. And the biggest change of […]

agile, MPD

How to See Aging as a Leading Indicator to See Where Work Hides

When I posted How to See Your Leading, Lagging, and Reliable Estimation Metrics last week, a colleague suggested I was not quite right. He said that Aging is actually the leading indicator for more reliable data. He is absolutely correct. However, we don’t always see the real problem. The reader who emailed me only saw

agile, MPD

How Value Stream Maps Prompt Us to Ask More Questions, Part 4

I said earlier in this series that no one cares about how “agile” your team is. Or the kind of “agile” your team professess to be. Managers do care about agility: the ability to respond quickly to a changing or changed environment. And that depends on where your team has delays. That’s why value stream

agile, MPD

How to Use Value Stream Maps to Reinforce Agility & Effectiveness, Part 2 (Cooperative Teams)

In Part 1, I wrote about what the value stream map looked like for expert-focused “cross-functional” teams. While those teams are cross-functional, they are not collaborative. However, these expertise-focused “teams” are not the only type of non-collaborative agile teams. There are also cooperative teams. Cooperative teams still tend to work sequentially, focused on each person’s

newsletter

Want to Invite Culture Change? Use Stories About Who We Are, Part 2

This is Johanna Rothman’s December 2025 Pragmatic Manager newsletter. The Unsubscribe link is at the bottom of this email. In the first part of inviting culture change, I wrote about Stephanie, a senior leader who wants more organizational agility. She’s used the flow metrics to invite that culture change. So far, she’s succeeded with the

newsletter

Want to Invite Culture Change? Combine Metrics and Stories, Part 1

This is Johanna Rothman’s November 2025 Pragmatic Manager newsletter. The Unsubscribe link is at the bottom of this email. I’ve been working with Stephanie, a senior leader who’s trying to nudge her organization to more organizational agility. Not because agility is so “good,” but because they want to quickly launch new products and new versions

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