flow metrics

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Drowning in Work? Three Tips to Help You Choose Your Single Focus

This is Johanna Rothman’s July 2026 Pragmatic Manager Newsletter. The Unsubscribe link is at the bottom of this newsletter. (Looking for the video? I post the video within a few days of publication on my YouTube channel.) Are you drowning in work? While I mostly speak with project and program managers, or “people” managers, everyone […]

agile, MPD

How to Diagnose the Bottlenecks In Your Team to Reduce Cycle Time, Part 2

In How to Use Value Stream Maps to See Where AI Creates Bottlenecks Part 1, I described three teams that used LLMs. However, those teams only used LLMs as individuals, reinforcing resource-efficiency thinking instead of flow-efficiency thinking. (Resource efficiency makes everything take longer because of the focus on the individual. Flow efficiency allows the work

newsletter

Three Tips for Succeeding as an Accidental Leader

This is Johanna Rothman’s May 2026 Pragmatic Manager Newsletter. The Unsubscribe link is at the bottom of this newsletter. Several colleagues recently told me their companies asked them to change roles: Steve, a Scrum Master, is now an agile project manager. Polly, a project manager, is now a product manager. And the biggest change of

agile, MPD

How to See Aging as a Leading Indicator to See Where Work Hides

When I posted How to See Your Leading, Lagging, and Reliable Estimation Metrics last week, a colleague suggested I was not quite right. He said that Aging is actually the leading indicator for more reliable data. He is absolutely correct. However, we don’t always see the real problem. The reader who emailed me only saw

agile, MPD

How Value Stream Maps Prompt Us to Ask More Questions, Part 4

I said earlier in this series that no one cares about how “agile” your team is. Or the kind of “agile” your team professess to be. Managers do care about agility: the ability to respond quickly to a changing or changed environment. And that depends on where your team has delays. That’s why value stream

agile, MPD

How to Use Value Stream Maps to Reinforce Agility & Effectiveness, Part 2 (Cooperative Teams)

In Part 1, I wrote about what the value stream map looked like for expert-focused “cross-functional” teams. While those teams are cross-functional, they are not collaborative. However, these expertise-focused “teams” are not the only type of non-collaborative agile teams. There are also cooperative teams. Cooperative teams still tend to work sequentially, focused on each person’s

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