trust

Leadership Tip #19: How “Team Building” Activities Help and Hurt People and Teams

Dan, a Vice President, worries that his teams work more as individuals than as teams. He’s a physically active guy and decided that teams can choose from these activities: a zip line course, a hike up and down a local mountain, or an escape room. But when he suggested these ideas to one of his …

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Leadership Tip 15: Reward Meeting Behavior You Want to See

You need a senior person at a meeting. The meeting is supposed to start at 2 pm. The leader strolls in at 2:15. When leaders act this way, they show their power. When I’ve asked why the person is late, they often say, “I had another meeting that ran long.” While that’s what occurred, people …

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Leadership Tip 14: Reduce Other People’s Dependence on Your Decisions

You’re a leader in the organization. And you’re supposed to be at another meeting, that started 15 minutes ago. Your previous meeting ran long, so now you’re late. But the conversation you just had? That conversation prevented a bad product decision. (Or, it prevented a customer meltdown. Or something equally important.) At least, the decisions …

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Perfection Rules in Writing? You Might Be Micromanaging Yourself

Do you ever encounter perfection rules when you write (or create in any way)? Maybe you’ve heard these statements—or you’ve said them to yourself: We must spend a lot of time “polishing” to create perfect writing. We must not publish until the work is perfect. We can create a perfect piece and it’s worth our …

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Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Some managers wanted to prevent Bad Things from happening in the organization, so they added policies or procedures. Now, these same managers want business agility. However, the policies and procedures increase friction and make it harder to get the Right Things done. It’s time to start removing some of those policies and procedures. The more …

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Three Slightly Ranty Thoughts on “Back” to Normal

All kinds of people are talking about “back” to normal. However, I see several problems: Many of those same people think there’s a talent shortage. (Management can’t hire people  for the same salaries they used to pay.) Or, that while managers might want people “back” in the office,  not everyone wants to work in an …

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Leadership Tip #9: See & Stop Micromanagement—Learn to Trust Instead

I see too much micromanagement, even in supposedly agile organizations. Micromanagement tells people, “I don’t trust you.” When we have insufficient trust, morale and the products deteriorate. Instead, we can extend trust and keep innovating for morale and the products. This image shows a 6-person team where the leader/manager micromanages. All decisions go through that …

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Three Predictions About the Future of Remote Work

Three Predictions About the Future of Remote Work We’re now several months into our dispersed work “routines.” (I suspect that anyone with a child at home would love to have a real routine.) And, as I work with my clients, I’ve learned several fascinating details: Many teams are much more effective now. Teams that can’t …

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