Say No to Mandatory Fun

I keep encountering managers and consultants who want to make work “fun” for people. As a goal, “fun” is a bunch of hooey. Before I was a consultant, I held various Director-level positions at local companies. Each organization had mandatory fun days. In one organization, we played softball. Yes, everyone—especially the managers—had to play softball …

Connecting with Humans

I just read Zappos is struggling with Holacracy because humans aren’t designed to operate like software. I’m not surprised. That’s because we are humans who work with other human people. I want to talk with people when I want to talk with them, not when some protocol tells me I must. It’s the same problem when …