George Dinwiddie pointed me to this great column, Fired With Enthusiasm. I have a talk that I’ve given at a bunch of Software Development conferences, called “Successful Software Management: X Lessons Learned,” where X started at 8, and is now up to 16. Lesson # 11 is “Fire People Who Can’t Do the Work.” I
A number of my clients and colleagues are struggling with the problem of bringing people into their organizations. In Hiring the Best …, I recommend the buddy system for bringing people on. I wrote a little article, How2 Create a Buddy (Informal Mentoring) Program. But maybe you didn’t know that, or can’t figure out how
A colleague asked how to deal with this situation. “It’s clear Brad is being a jerk. I’m working with him on how to be less of a jerk. But Susie asked me today when I’m going to do something about the problem–nothing she says seems to make a dent in his behavior. What can I
I facilitated a management problem-solving session at the STARWest conference yesterday. When I was debriefing the activities, one participant said he’s met a bunch of testers and test managers who had a “siege” mentality. He was surprised by that. I’m still surprised when I meet people like that. I sometimes see developers who feel
I read RadioShack employees get pink slip via e-mail and at first thought I must have read it wrong. I was stunned to think that anyone would think an email notification of a layoff was acceptable. What were the managers thinking?
A couple of weeks ago at our Managing One-on-One workshop, Esther and I were teaching about how to give feedback. Here’s the “recipe”: Create an opening to deliver feedback. Describe the behavior or result in a way the person can hear. State the impact using “I” language. Make a request for changed behavior. When
A new-to-a-company manager explained this situation to me recently. She’d overheard something like this recently from one of her team members. So you’re working in a place where it seems as if all the managers are Bozos. But you like the work and you like the people, and you know nothing lasts forever. After
In my project management class a few weeks ago, I did an activity on feedback. In my experience, many project managers are also functional managers, so they need to give feedback. And, in highly collaborative teams, the person called “manager” isn’t the only one to give and receive feedback. One team got stuck. One
Alan Weiss, author of Million Dollar Consulting, advises consultants to drop the bottom 10% of their work every year. That way you have to force yourself to grow and offer new (frequently more lucrative) offerings. The same advice applies to managers. When I teach management, I explain that managers have three responsibilities: To deliver
I met someone at the Software Development conference this week who told me he had too many people to meet with them all–even on a biweekly basis. I asked him how many people he managed. “30.” That’s not a typo; that’s the number between 29 and 31. I asked why he had so many