Several of my trusted advisor clients have asked this question, “Why do I need to choose between effectiveness and efficiency? Why can’t I have both?” A great question. I recommend they start with effectiveness. That occurs when they say yes to just the work they need now, to reduce the organizational WIP. Start with managing […]
For years, we’ve used several metaphors to describe software product development: People-based metaphors, such as: Man-weeks for all the humans working on a project or a product. FTE for full-time Equivalent (as in human beings!) “Resources” instead of the words: people, or human beings Construction metaphors, such as: build, which describes how we organize and
Several people on LinkedIn commented on my post, Want Better and Faster Results? Increase Team Size and Reduce WIP. They wondered if adding more people to a small team would violate Brooks’ Law. As with all good questions, the answer is “It depends.” It depends on how your lifecycle manages feedback loops and learning, how
For years, I’ve advocated relatively small teams. Why? Small teams can more easily learn—faster and together. All because they have fewer communication paths. I was only partially right. Smaller teams tend to have lower WIP (Work in Progress). Even if a 5 to 7-person team falls into the Everyone Starts Their Own Story trap (see
If you’re trying to use an agile approach, what do you care about in terms of finishing: That the team finish the work, regardless of the personal or team cost? That you know who did what, so you can reward them? Or that the team completed the work, without undue stress and strain? (also called
Tim, a C-Level leader, loves his skip-level meetings. He feels the meetings offer him a chance to connect with people he doesn’t normally see. They get to talk about whatever the other person wants. Sharon, a different C-Level leader, never conducts skip-level meetings. She feels that those meetings might cause her managers to feel unsafe,
In preparation for a recent consulting engagement, the client, Tim, said, “I want you to track meeting attendance. If people don’t come to your meetings, I want to know why.” Tim was worried about the cultural changes we needed to discuss for the client’s ability to be more effective. Tim had good reasons to worry
Too many managers don’t know how to manage remote people. Worse, those managers, or their organizations, don’t trust people to do a good job. The organization installs spyware to see if people are working. That’s classic Theory X behavior. However, people are smarter than the spyware. Many of these spied-upon people have installed mouse (and
About 20 years ago, I taught a project management workshop to IT people. Their products and services did not ship outside the building—their products and services enabled the organization to make money. During that workshop, the participants all had the same question, “How do we engage our stakeholders?” For years, I explained that the more
Jim, a relatively new manager said, “I don’t have nearly enough time. I’m in meetings all the time. And I still need to do some of my previous technical work. I feel stretched from one end of the work day to the other.” We spoke for a few minutes. I asked him to eyeball the