Many agile teams and product leaders assume they can make many product decisions on their own. They do have some constraints, such as “this kind of customer” and “these kinds of problems.” However, as the teams work together and explore the product, they assume they can decide on the designs and architecture. Product leaders assume […]
A senior manager said, “We give our resources everything they could need: technology, tools, even some training. Why are they so slow?” I asked, “How many projects are they working on?” “Each resource has at least two projects so they stay productive and efficient.” These managers have created a resource efficiency culture, not a flow
Dan, a VP, knows he needs more people to get the work done. Suzanne, one of the directors, starts to hire and realizes she has several problems. First, their salary bands are too low—candidates want more money. In addition, the people want to collaborate more than the existing people seem to. She meets with Dan
Dan, a Vice President, worries that his teams work more as individuals than as teams. He’s a physically active guy and decided that teams can choose from these activities: a zip line course, a hike up and down a local mountain, or an escape room. But when he suggested these ideas to one of his
Over the past couple of weeks, several potential clients have discussed problems they want to fix: What are the teams doing, at a detailed level? (The managers want to know when the teams will finish certain features in the short term.) How can they plan for six months at a time? (They want to understand
Tim, a first-level manager, asked me, “Is it reasonable for someone to quit after just a week? With no notice?” “No. What happened?” “Sam, a new developer, started on Monday. He told me today, Friday, he’s not coming back.” “Did he say why?” “He had a whole raft of reasons. He had too many questions:
I said in the Modern Management books that managers lead and serve the team (at all levels). However, I’ve seen organizations try to separate the leading work from the serving work. That’s when the organization creates “people” managers. The people managers serve the team by creating a trusting relationship with each person on the team.
Up until a few months ago, my office was a disaster. I had a ton of old data: Paper in reverse chronological order on surfaces (most recent on top). Printed articles to read. Notes from previous workshops I wanted to integrate when I updated those workshops. Over the past year, as I realized the pandemic
Tim, the Engineering VP, was worried he would lose people after their reviews and salary changes. He didn’t have enough money to pay the salaries he thought everyone deserved. He’d fought with his fellow VPs for more money, but that didn’t work. He had a too-small pot of money to distribute. He had these problems:
Dan, a CIO, needs the teams to work faster. The customers are moving away from the company’s products. If they can recapture the customers, the company will succeed. If not? Layoffs loom. Dan demands the teams start more work. And he demands they finish the work faster than the teams think they can. Even when