In the first post, How Centralization Decisions Create Friction, Increase Cycle Time, and Cost Money, Part 1, I explained how centralizing even relatively small decisions to centralize has high costs. Why do organizations centralize? To supposedly capitalize on “economies of scale.” That’s the problem of understanding the cost of work—but not the value of that
Some company is buying your company (or vice versa). Why? They claim it’s “Economies of scale,” and the combined organization will save money by centralizing “overhead” and flattening management. You know who that “overhead” is: the people who support the business, such as finance and HR. And, the managers. Worse, the new management asks managers
Several of my trusted advisor clients have asked this question, “Why do I need to choose between effectiveness and efficiency? Why can’t I have both?” A great question. I recommend they start with effectiveness. That occurs when they say yes to just the work they need now, to reduce the organizational WIP. Start with managing
When I saw the McKinsey report on “developer productivity,” I shuddered. First, that makes no sense in a collaborative team. Second, there’s no way to measure such a thing as developer productivity, despite what McKinsey says. (I’m not linking to the report, because the advice is so bad.) Then I read Lorin Hochstein’s brilliant assessment
Much of my LinkedIn and Twitter feeds have questionnaires with two or three choices. One of those choices contains the One Right Answer. All the other answers are Wrong. Or, a person poses a question that’s supposed to show that they—and they alone—know the answer to the question. (I ranted about one of those on
I’ve been thinking about flow… In his first week, Tom, a new manager, realizes the four teams he leads and serves are frantically trying to finish their work. Each team feels too much pressure to have one-on-ones with him, in this, his first week. He first checked the project portfolio. Here’s what he discovered: His
Several people have contacted me recently about “missing” articles on this site. They say, “Here’s a URL and why isn’t the article there?” The article isn’t there because I didn’t write it. Yet. But the people contact me because the LLMs (Large Language Models) claim I have written these articles. How did the LLMs do
Here are several unsolicited offers I received in email and various messaging today: An unsolicited email explaining my site was slow and not high-ranking in SEO. Another unsolicited offer to totally redo my social media. And yet a third unsolicited offer to make my consulting business much more successful by allowing AI to write content
Many nonfiction writers start books with outlines. I’m not big on outlines because they shortcut the writer’s thinking. (Nonfiction writers think and learn as they write.) However, some writers go off on tangents without outlines. Or, some writers (raises hand) are prone to put everything she ever learned about this topic into one book. Either
Every minute, it seems as if someone is talking about how great ChatGPT is. It’s going to revolutionize the world! I agree— I am sure AI will revolutionize the world. At some point. But I think it’s going to remove all those busy-work jobs, not the jobs where we, as humans, offer value. Here’s a