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Modern Management: Three Tips to Create a Congruent Culture

Modern Management: Start with Congruence to Change Your Culture​ Do you want a more effective organizational culture that delivers more agility? Maybe you’ve tried agile framework for teams or products. While you’ve seen some improvement, you’re not where you thought you’d be. Instead of focusing on practices or team principles, consider changing your culture to …

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Modern Management: Use Your Integrity Even if You Fear for Your Job

Modern Management: Use Your Integrity Even if You Fear for Your Job Susan, the Platform Director, was worried about ProductA—still in development. The company received about 75% of its revenue from that one product. Worse, VeryImportantCustomer, VIC, accounted for half of that revenue. And from the demos, Susan could see the teams were not going to …

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Modern Management: Want Valuable Outcomes? Create Overarching Goals

Modern Management: Want Valuable Outcomes? Create Overarching Goals Organizations create all kinds of goals: for revenue, for the number of new and retained customers, and when they can release products. Then they cascade the goals “down” to individuals. When we create these individual “goals,” we create outputs. Even when we work with others, those outputs …

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Modern Management: Build Empathy with the People Who Do the Work

Modern Management: Build Empathy with the People Who Do the Work Here’s a scenario I see too often in organizations. The product teams are supposed to work on several products “at once.” They have several goals for their work, not one specific goal. Why? Because the managers feel too much pressure to reduce the organizational …

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