Johanna Rothman, Management Consultant
Expert in Managing Product Development
I wrote Unearthing Your Project’s Delays a couple of years ago. I told the story of Cliff, a manager who wanted to understand why the projects were so late. I gave several talks about that article. One eagle-eyed fellow asked me this question, “How long was the time from T0 to T1?” I said, “Managers …
As I complete the Modern Management Made Easy books, I realize I need to explain how much tolerance an organization has for experiments. The more clients I have, the more I realize most organizations have a sweet spot for how much they can tolerate experiments or bets. Each person has an affinity for more or …
Continue reading “What’s Your Organization’s Tolerance for Experiments?”
What happens when you use the word “estimate?” For many of my clients, “estimate”== guarantee. Which is not what those words mean. Even if you update the estimate based on data, too many managers still want to know, “When will it be done?” Emphasis on done. And, while managers might not remember the assumptions you …
Continue reading “Estimates Anchor Expectations; Forecasts Include Uncertainty”
Your team says they use Scrum in two-week iterations. And, in order to “finish” everything inside the timebox, you don’t do any of these things: Refactor to simplify the code or the tests. Create automated tests. Use formal acceptance criteria on a story or for the iteration or the project. That means you have work …
Several weeks ago, I posted my innovation principles, based on Modern Management Made Easy, book 3. I developed them because I was discovering the user journey through the book. I needed a way to link the ideas together. Of course, I also created principles for managing yourself (Book 1) and for leading and serving others …
Continue reading “Modern Management Made Easy Principles—Again”
While a pandemic might bring out the best and the worst of us, scams persist. I received an email this morning from a so-called “self-publishing” company. They are quite happy to help me get my book to traditional publishers. They didn’t say what it would cost, but they wanted the pdf of the interior and …
Continue reading “Beware of Scams for Writing and Otherwise”
All companies appear to be grappling with their approach to diversity and inclusion in the organization. Many have appointed Chief Diversity Officers. However, when you appoint a Chief Anything Officer, you decline responsibility for that thing yourself. I’ve seen this in Quality, Excellence, you name it. When you name a Chief <something> Officer, you no …
Continue reading “The Case Against Chief Diversity, Quality, Excellence Officers or Centers”
In a conversation about product quality, the product owner said, “If the testers found the problems faster, we would be done faster.” The tester said, “If the developers didn’t put so many problems in, we’d be done by now.” The developer said, “If you didn’t pressure me so much, I could have done a better …
Continue reading “Managers Make the Real Product Quality Decisions”
I encourage managers to delegate work. When managers insert themselves into the middle of the work, these problems occur: Managers slow the team down. Managers prevent people from learning. Managers don’t do their management work. That environment creates problems for everyone. Then I read Elisabeth Hendrickson’s Delegation is Overrated. I realized two things: Some managers …
Continue reading “Delegate Problems and Outcomes, Not Tasks”
We’ve all heard of big organizations where the top management said, “No need to ever be back in the office. Work from home, as long as you want.” And, the Wall Street Journal has this article, Business Travel Won’t Be Taking Off Soon Amid Coronavirus (you might need to subscribe to see the article). (I …