Rework Online Training Part 4: Design for Attendee, Student, or Participant Outcome

In the Design the Webinar Experience post, I said breakout rooms take longer. It’s not just breakout rooms. Everything online takes longer. People need time to synch online that differs from in-person synchronization. (I’ll talk more about this when I talk about designing interactions.) That’s why I think differently about what I want in each …

Rework Online Training Part 3: Design the Webinar Experience

When I think of a training experience, I separate the training into these parts: The content I hope people will learn. This includes setting the context. The various interactions that will illuminate and reinforce the learning. How to wrap the experience so people get the most of it. I then need to think about which …

Want Business Agility? Use These Seven Innovation Principles

I’m rewriting/reorganizing the Lead an Innovative Organization book. I realized I have 7 innovation principles: Clarify the organization’s purpose.  Manage for effectiveness. Seek outcomes, not outputs. Flow efficiency at all levels. Encourage small-world networks of relationships. Organizational integrity. Encourage change and experiments. Anytime I’ve seen a successful innovation culture, I’ve seen these principles. (I’m trying …