Johanna Rothman, Management Consultant
Expert in Managing Product Development
You might have heard about the Basecamp culture changes last week. I’m sure you heard about Google’s culture problems several years ago. These problems are issues of culture: specifically what we can and cannot discuss. What do “makers”—technical people—in any industry need to discuss? Big product issues: Why we are working on this project at …
Your team finished something difficult. They released it. You celebrated the team’s accomplishment with the team. Let’s assume your name is Jim. Now, you’re in a senior management meeting, where your boss says, “Thanks, Jim, for all that hard work.” You feel great from that recognition. And yes, you supported that team. You facilitated some …
Continue reading “Leadership Tip #6: Give Credit as Often as Possible”
Are you wary of asking for help? You might feel weak. Or, you might worry your colleagues see you as weak or incompetent. You might not feel safe if you want to ask for help. However, very few of us know everything we need. Or can do everything we want to accomplish without asking for …
Continue reading “Leadership Tip #5: Learn How to Ask for Help”
I had a terrific time with Joe Krebs on his podcast. See Agile FM – Johanna Rothman. We spoke about a number of ideas from the Modern Management Made Easy books: How to recognize and avoid micromanagement What it might mean to engage people at work The kinds of workspaces we need Psychological safety One-on-ones …
One of my clients wants to use shared services “teams” as they start their agile transformation. Their developers work on a product for months and years at a time. However, the testers and UI people are part of pools of people. The organization calls these testers and UI people, “shared services.” Shared service-thinking denies the …
Continue reading “Why Shared Services “Teams” Don’t Work with Agility”
I had great fun with Cherie Silas and Alex Kudinov on their podcast, “Keeping Agile Non-Denominational.” Listen to Unfreezing the Frozen Middle. You’ve seen or heard about this problem: Senior leadership says, “Yes we need agility!” The teams say, “Yes, we got the agile goodness here!” And the middle managers? They’re stuck. The current culture …
Continue reading “Unfreeze the “Frozen Middle” of Management”
Gregory Miller and I discussed the ideas of behaviors vs mindset on his podcast. See Behaviors Create an Agile Culture with Johanna Rothman. We spoke about the Modern Management Made Easy books. In our wide-ranging discussion, we discussed the various traps that managers create or encounter: Rewarding heroics instead of collaboration. How to offer credit …
Continue reading “Behaviors Create an Agile Culture with Gregory Miller”
A manager said to me, “I’m responsible for this department of people.” I asked, “What does that mean?” He said, “I’m responsible for managing the people. I also define the products and what the people need to deliver.” I said, “That seems like a lot of work.” He nodded. “I’m exhausted. I work all the …
Continue reading “Managers: Are You Responsible “To” or “For” People?”
Someone asks you for information and you don’t know the answer. Maybe a senior manager asks, “When can the customers expect this particular feature?” Or your manager asks, “How does this specific architecture work for our product?” A colleague or a person you serve asks, “Why are we doing this?” You might freeze and not …
Continue reading “Leadership Tip #4: Admit When You Don’t Know”
How should agile coaches work? I’ve heard several questions and problems around what agile coaches should and should not do. Should agile coaches focus on: How well the teams use their pre-determined agile framework. (For example, how good is their Scrum?) Enroll (or somehow persuade) the managers in an agile mindset. (As an example, how …
Continue reading “The Focus of Every Agile Coach: Support How the Business Creates Value”