In a conversation about product quality, the product owner said, “If the testers found the problems faster, we would be done faster.” The tester said, “If the developers didn’t put so many problems in, we’d be done by now.” The developer said, “If you didn’t pressure me so much, I could have done a better […]
I encourage managers to delegate work. When managers insert themselves into the middle of the work, these problems occur: Managers slow the team down. Managers prevent people from learning. Managers don’t do their management work. That environment creates problems for everyone. Then I read Elisabeth Hendrickson’s original Delegation is Overrated. (She has removed the original
We’ve all heard of big organizations where the top management said, “No need to ever be back in the office. Work from home, as long as you want.” And, the Wall Street Journal has this article, Business Travel Won’t Be Taking Off Soon Amid Coronavirus (you might need to subscribe to see the article). (I
Every organization has policies of some sort. The smaller the organization, the fewer policies you might have. And, the larger the organization, the more policies you might think you need. I keep encountering policies that prevent people from delivering the outcomes the organization wants. Worse, the policies destroy trust. Why have policies anyway? We often
In the agile and lean communities, we talk a lot about transparency. This image is the transparency principle we used in From Chaos to Distributed Agile Teams. I see the most product and program success when the various teams create transparency between them, the middle of the continuum. That’s the full-product transparency. I see many
I’ve seen several cases of process standardization recently. Those processes don’t translate to the current context. The processes don’t have sufficient agility to deliver the necessary results. Yet, people who want to use agile approaches don’t want to apply agile thinking to their processes. Some clients want to create their custom agile process— and then
Several years ago, a client, Alex, asked me, “What’s wrong with this team? They don’t want to learn anything.” I was surprised. I asked him for more information. “Well, when I ask them to use TDD, they don’t want to even learn about it. When I ask them to use CI, they don’t want to.
As we move to more remote work, especially in these pandemic times, how do we integrate people so they can succeed? See Hiring Geeks That Fit for all the new employee checklists and how to use them. (Want to preview the checklists and templates? Download the HiringGeeksThatFitTemplates for yourself.) I updated the checklists with a
I’ve had the pleasure—and displeasure—of many remote meetings over the past few weeks. The difficult meetings had a common root cause: the meeting leaders attempted to do a direct transfer of how they lead an in-person meeting to remote/WFH meetings. When that occurs, they miss the ability to optimize on our separation by choosing how
I’m rewriting/reorganizing the Lead an Innovative Organization book. I realized I have 7 innovation principles: Clarify the organization’s purpose. Manage for effectiveness. Seek outcomes, not outputs. Flow efficiency at all levels. Encourage small-world networks of relationships. Organizational integrity. Encourage change and experiments. Anytime I’ve seen a successful innovation culture, I’ve seen these principles. (I’m trying