management

management, MPD

How Well Do Your Policies Create Desired Outcomes and Trust?

Every organization has policies of some sort. The smaller the organization, the fewer policies you might have. And, the larger the organization, the more policies you might think you need. I keep encountering policies that prevent people from delivering the outcomes the organization wants. Worse, the policies destroy trust. Why have policies anyway? We often […]

management, MPD

Create More Management Transparency

In the agile and lean communities, we talk a lot about transparency. This image is the transparency principle we used in From Chaos to Distributed Agile Teams. I see the most product and program success when the various teams create transparency between them, the middle of the continuum. That’s the full-product transparency. I see many

management, MPD

Process Agility: An Impossibility?

I’ve seen several cases of process standardization recently. Those processes don’t translate to the current context. The processes don’t have sufficient agility to deliver the necessary results. Yet, people who want to use agile approaches don’t want to apply agile thinking to their processes. Some clients want to create their custom agile process— and then

management, MPD

Team Improvement: Management Desires vs Team Reality

Several years ago, a client, Alex, asked me, “What’s wrong with this team? They don’t want to learn anything.” I was surprised. I asked him for more information. “Well, when I ask them to use TDD, they don’t want to even learn about it. When I ask them to use CI, they don’t want to.

management, MPD

Checklists for Hiring Remote People

As we move to more remote work, especially in these pandemic times, how do we integrate people so they can succeed? See Hiring Geeks That Fit for all the new employee checklists and how to use them. (Want to preview the checklists and templates? Download the HiringGeeksThatFitTemplates for yourself.) I updated the checklists with a

management, MPD

Optimize for Respectful Remote Meetings

I’ve had the pleasure—and displeasure—of many remote meetings over the past few weeks. The difficult meetings had a common root cause: the meeting leaders attempted to do a direct transfer of how they lead an in-person meeting to remote/WFH meetings. When that occurs, they miss the ability to optimize on our separation by choosing how

management, MPD

Want Business Agility? Use These Seven Innovation Principles

I’m rewriting/reorganizing the Lead an Innovative Organization book. I realized I have 7 innovation principles: Clarify the organization’s purpose.  Manage for effectiveness. Seek outcomes, not outputs. Flow efficiency at all levels. Encourage small-world networks of relationships. Organizational integrity. Encourage change and experiments. Anytime I’ve seen a successful innovation culture, I’ve seen these principles. (I’m trying

management, MPD

We Won’t Return to Normal; We Will Discover Normal

Many people talk about “going back to normal.” We aren’t going to return to normal. That old normal is gone, at least for a year, if not longer. (I suspect we will cycle between remote work and office work for the foreseeable future.) What we can do is discover a new normal. Discovery requires different

management, MPD

Five Tips for Managers of Newly Dispersed Teams

Are you a manager accustomed to Management by Walking Around and Listening (MBWAL)? You can use MBWAL with collocated teams. MBWAL doesn’t work for distributed or dispersed teams. Remember, working remote is Not Business as Usual. (And won’t be for a while.) And, you might still have this question: “If no one’s in the office,

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