MPD

management, MPD

Clarify the Difference Between Outputs, Outcomes, and Benefits

When I sent my newsletter last month, Modern Management: Want Valuable Outcomes? Create Overarching Goals, several readers asked me questions. Why did I differentiate between outputs, outcomes, and benefits? I decided that was worth a blog post. Here’s how I define and use the terms. Outputs By themselves, a customer can’t use an output. We […]

agile, MPD

Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 1

A number of my clients confuse their strategic ideas with tactical work. They think that the agile tools they use, such as boards, offer a strategic advantage. So they build or customize their tools. However, they adopt or “install” an agile framework or process without customization. Those actions lead to organizational brittleness. Instead, agile organizations

management, MPD

Leadership Tip 12: Focus on Effectiveness, Not Efficiency

Many of us focus on how efficient we can be. Many of our organizations want to maximize our output for every minute and hour of work. However, if we focus on effectiveness first, we create better outcomes for everyone. We don’t waste time working on things that don’t matter. An Example of Moving from Efficiency

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