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“It’s Just the First Slip”

©1999 Johanna Rothman I just read an article by a well-known author. He claimed that your first project slip isn’t so bad; the third or fourth project slips are the bad ones. In my mind, red flags went up. I flipped the bozo bit on the author. I completely disagree with his conclusion. The first […]

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“What Does It Cost You To Fix A Defect?”

©1999 Johanna Rothman I was recently at a presentation at which a well-known measurement guru spoke. He said that most people don’t know the value of a basic measurement: the cost to fix a defect. I was surprised, so at the next few conferences, I asked people in my presentations how much it cost their

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