Candidates: before you send another resume or cover letter, read Joel Spolsky’s Getting Your Resume Read. Hiring managers, note that Joel uses the same three-pile sorting that I suggest in Tips for Reviewing Resumes. I like the pair review that Joel performs with another manager — if both reviewers add the resume to the “yes” pile, that candidate really is worth the time for a phone screen.
If you’re a candidate, ask several people to review your resume. Use a spell- and grammar-checker. Your resume and cover letter could be the most important document of your career.