Jack has an intriguing post, The fun of productivity measures. He ponders how to measure knowledge workers.
For software project teams, it's easy: the number of running, tested features over time. The features have to be complete. No partial credit for partially done features.
But what about for managers? That's a little trickier. I like to start with these things:
- How many obstacles did I remove?
- Did I make decisions that stuck? How many? How many had to be remade? (Remaking decisions can mean the time spent on the first one was waste. Maybe.)
- How much strategic thinking and action did I take? (A little each week and you make progress. None each week and you fall behind.)
- Did I prevent any crises?
- Did I cancel any meetings?
- Did I have to change the project portfolio between portfolio evaluation meetings? (This makes waste for everyone)
Do you have any measures you like for managers?