I wrote Unearthing Your Project’s Delays a couple of years ago. I told the story of Cliff, a manager who wanted to understand why the projects were so late. I gave several talks about that article. One eagle-eyed fellow asked me this question, “How long was the time from T0 to T1?” I said, “Managers […]
As I complete the Modern Management Made Easy books, I realize I need to explain how much tolerance an organization has for experiments. The more clients I have, the more I realize most organizations have a sweet spot for how much they can tolerate experiments or bets. Each person has an affinity for more or
All companies appear to be grappling with their approach to diversity and inclusion in the organization. Many have appointed Chief Diversity Officers. However, when you appoint a Chief Anything Officer, you decline responsibility for that thing yourself. I’ve seen this in Quality, Excellence, you name it. When you name a Chief <something> Officer, you no
I encourage managers to delegate work. When managers insert themselves into the middle of the work, these problems occur: Managers slow the team down. Managers prevent people from learning. Managers don’t do their management work. That environment creates problems for everyone. Then I read Elisabeth Hendrickson’s original Delegation is Overrated. (She has removed the original
We’ve all heard of big organizations where the top management said, “No need to ever be back in the office. Work from home, as long as you want.” And, the Wall Street Journal has this article, Business Travel Won’t Be Taking Off Soon Amid Coronavirus (you might need to subscribe to see the article). (I
In the agile and lean communities, we talk a lot about transparency. This image is the transparency principle we used in From Chaos to Distributed Agile Teams. I see the most product and program success when the various teams create transparency between them, the middle of the continuum. That’s the full-product transparency. I see many
Three Ways to Rethink Your Business I received several thank you’s for the previous newsletter, Three Tips for Coping When You’re Supposed to Lead. I’m delighted that the issue resonated with so many of you. I’ve worked with several clients over the past weeks to help them rethink their projects, portfolios, and their business. Here are
I’ve had the pleasure—and displeasure—of many remote meetings over the past few weeks. The difficult meetings had a common root cause: the meeting leaders attempted to do a direct transfer of how they lead an in-person meeting to remote/WFH meetings. When that occurs, they miss the ability to optimize on our separation by choosing how
I’m rewriting/reorganizing the Lead an Innovative Organization book. I realized I have 7 innovation principles: Clarify the organization’s purpose. Manage for effectiveness. Seek outcomes, not outputs. Flow efficiency at all levels. Encourage small-world networks of relationships. Organizational integrity. Encourage change and experiments. Anytime I’ve seen a successful innovation culture, I’ve seen these principles. (I’m trying
Back when I was a manager, my senior management wanted to separate the “new” work from the “maintenance” work. I suggested that every new line after the first line of code was maintenance. The managers poo-poohed me. My concern: How would the “new” developers learn from their mistakes? I lost that discussion and I managed