Tim, a C-Level leader, loves his skip-level meetings. He feels the meetings offer him a chance to connect with people he doesn’t normally see. They get to talk about whatever the other person wants. Sharon, a different C-Level leader, never conducts skip-level meetings. She feels that those meetings might cause her managers to feel unsafe, […]
Brandon, a senior leader, asked, “What is all this hype about agile frameworks and models and practices? Do I really need all that stuff?” I shook my head and grinned. “Nope. Instead, practice this: make change easy, so you can learn from it. That allows you to change again and faster. Especially for management.” “That’s
Sid, a senior leader, wants the benefits of an agile transformation. While he doesn’t care about agility per se, he wants the organization to be more effective. His goals: Open new markets for their products. Gain new customers in those markets. Retain more current customers. He suspects that if the teams release faster, the organization can achieve those
Back when I wrote Writing Secret 5: Decide on One Ideal Reader, I suggested there was one primary reader and other secondary readers. That’s not wrong, but it’s incomplete. Nonfiction writing causes people to decide, rethink, or change their actions, all a change of some sort. That means the ideal reader for a given piece
Do you ever want to bounce ideas off someone else? Or learn the way they approach a particular problem? I’m not talking about anyone’s specific capabilities. Instead, we can enhance our abilities by working with someone else. That brings its problem: How do you choose that learning partner? I’ve worked with several partners as a
About 20 years ago, I taught a project management workshop to IT people. Their products and services did not ship outside the building—their products and services enabled the organization to make money. During that workshop, the participants all had the same question, “How do we engage our stakeholders?” For years, I explained that the more
Work Solo or Collaborate? How to Choose Based on What Benefits You Do you prefer collaborative or solo work? Some of us prefer to work alone because we know how to be effective, even if our work is not independent of everyone else’s work. Or, if we work as part of a workgroup, such as
I don’t know of anyone who likes layoffs. However, they are one tool in your management toolbox. But so many layoffs don’t return the results the managers expect. Worse, the layoffs alienate the previous employees and the survivors. And the customers? If your customers can tell you laid people off, you won’t get the business
Any time we mess with people’s money, status, or ability to work, we create emotions—for ourselves and the other person. As managers, when we offer a job or a promotion, those emotions tend to be happy. But layoffs? Those emotions are rarely happy—for anyone. If we try to bury those feelings, we might appear as
Do you know what to say when it’s time to lay people off? The first time I had to lay someone off, I had no idea what to say. However, if you have a reasonable context, you (or HR and you) can create a script you can use to make a layoff a respectful and