Too many managers don’t know how to manage remote people. Worse, those managers, or their organizations, don’t trust people to do a good job. The organization installs spyware to see if people are working. That’s classic Theory X behavior. However, people are smarter than the spyware. Many of these spied-upon people have installed mouse (and […]
About 20 years ago, I taught a project management workshop to IT people. Their products and services did not ship outside the building—their products and services enabled the organization to make money. During that workshop, the participants all had the same question, “How do we engage our stakeholders?” For years, I explained that the more
If we want more ease and better results, we need to be able to change when the world changes. Yet, we don’t always notice these changes, so we don’t create options and experiment. Too often, we feel as if the world drags us down. We double-down on what we’ve been doing. Instead, we need to
Work Solo or Collaborate? How to Choose Based on What Benefits You Do you prefer collaborative or solo work? Some of us prefer to work alone because we know how to be effective, even if our work is not independent of everyone else’s work. Or, if we work as part of a workgroup, such as
I started this series by realizing managers have (too) many decisions to make. The longer it takes managers to make any single decision, the longer it might take to make all the decisions. That’s Little’s Law, applied to decisions. In Part 1, I recommended that managers start with their oldest possible decision and decide what
I don’t know of anyone who likes layoffs. However, they are one tool in your management toolbox. But so many layoffs don’t return the results the managers expect. Worse, the layoffs alienate the previous employees and the survivors. And the customers? If your customers can tell you laid people off, you won’t get the business
Any time we mess with people’s money, status, or ability to work, we create emotions—for ourselves and the other person. As managers, when we offer a job or a promotion, those emotions tend to be happy. But layoffs? Those emotions are rarely happy—for anyone. If we try to bury those feelings, we might appear as
Most managers I see feel a ton of pressure for delivery. The managers need to “deliver” more projects, products, and features. That pressure rolls down to the teams. Too often, the team hears, “Can you just do a little more?” That often leads to the so-called “quiet quitting” problem. The problem isn’t quiet quitting. The
I started this series by sharing my status of too much WIP (Work in Progress). My WIP was making me slightly crazed and I explained how I worked to reduce it. In case you’re wondering, here’s my current status: 3 presentations still on the list (I completed 2, including the one I recorded). The online
I see too many teams feel frustrated because their managers say the work takes “too long.” (The team feedback loop is the inside of the onion for how agile the organization can be. See Multiple Short Feedback Loops Support Innovation.) The longer the work takes, the more pressure managers exert on the team and the