project management

MPD, writing

Writing Secret 5: Decide on One Ideal Reader

You have some terrific experience in your team, such as pairing, and you decide it’s time to write about it. And you have a problem. The developers and testers need one perspective, coaches need a different perspective, and managers need a third perspective. What do you do? Choose one ideal reader and write a piece

MPD, writing

Writing Secret 3: Choose When to Use Passive Voice

Most of us writers start with bad advice, to write “formally.” We’re not supposed to talk to the reader. Or, we’re supposed to avoid stories. Worse, we’re supposed to use passive voice. That leads us to write like this: <A person> will be missed. Your work is appreciated. This work needs to be undertaken. Here’s

management, MPD

Failure Is Always An Option

I’ve been working with teams that feel a ton of pressure. On top of the pressure, a senior manager says these words:  “Failure is not an option.” When managers say that, they ignore all the possibilities for success. They put their heads down, ignoring ways to manage risk. When managers don’t collaborate to manage risk, we

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