software management

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Management Myth 24: People Don’t Need External Credit

“Robert, do you have a minute?” Cheryl, the development manager, stood at her director’s door. “Sure, let me save this.” Robert stopped what he was doing. “You look worried. Come on over and let’s sit at the visitors table. This looks serious.” “Well, it is. I’m not sure how to say it, so I’ll just […]

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Management Myth 16: I Know How Long the Work Should Take

Sally, the project manager, strode confidently into her meeting with John, the CIO. She’d reviewed the roadmap with the product owner and had discussed the risks with the project team. She was sure, based on the first few iterations, that the project was off to a good start. Sure, she knew that projects rarely stayed

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Management Myth 18: I Can Move People Like Chess Pieces

“Sally, I need you to stop testing on this project and move over to Dan’s project.” “Are you serious, Ben? I just got here a month ago. I just started to learn what’s going on. I finally have the trust of the team. I haven’t worked with these guys before. I found a nice, juicy

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Management Myth 17: I Must Solve the Team’s Problem for Them

Josiah, the VP of engineering, called his directors meeting to order. “First on our agenda is my plan for the reorganization of our department,” he said. The directors looked at each other, puzzled. “I’ve noticed that several of the project teams are having trouble working together, so I’ve decided that we need a reorganization back

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Management Myth 15: I Need People to Work Overtime

Dave, the CIO, strode down the hall to Sarah’s office. Sarah’s the delivery services manager. He walked in, carefully closed the door, and sat down. “Sarah, we need to talk. I don’t like the ship you’re running here. Everyone leaves between 5 p.m. and 5:30 p.m. They just walk out! How can you expect to

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