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Three Tips to Move from Certainty to Openness

Three Tips to Move from Certainty to Openness Dan, a senior manager, sees the end of the organization’s traditional business lines. He thinks they have a few good years with their current customers and products. However, he’s sure the company needs to find another way to meet their customers’ needs. And probably, acquire more and […]

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Three Practical Tips to Create Your New Normal

Three Practical Tips to Create Your New Normal I’m thrilled that the vaccine rollout has started. (I received my first shot already.) That means we can start to think about our “new normal.” Instead of considering a return to working exactly the way you were before the pandemic, consider these three ideas to create an

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Make Better Decisions When You Have Too Much Ambiguity

Make Better Decisions When You Have Too Much Ambiguity​ As a leader in the organization, you have a Big Decision to make. You need more data. However, getting the data is impossible in the timeframe you need to decide. The data you want might not even exist. What do you do? You could pray. I’m

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How to Say, “I Don’t Know” and Keep Your Job

How to Say, “I Don’t Know” and Keep Your Job (If you don’t realize why you’re receiving this email, I discovered a problem with my newsletter settings. Feel free to unsubscribe. The link is at the bottom of the email.) How easy is it for you to say, “I don’t know,” or “I need help?”

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Secrets to Catch Yourself Mind-Reading

Secrets to Catch Yourself Mind-Reading The more remote we are, the easier it is for us to assume we know what other people think. I call that mind-reading. I am not clairvoyant—not even with my husband. (We both would like a little clairvoyance, at times!) The more mind-reading we do, the more likely we will

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Three Predictions About the Future of Remote Work

Three Predictions About the Future of Remote Work We’re now several months into our dispersed work “routines.” (I suspect that anyone with a child at home would love to have a real routine.) And, as I work with my clients, I’ve learned several fascinating details: Many teams are much more effective now. Teams that can’t

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Three Ideas to Boost Your Productivity

Three Ideas to Boost Your Productivity Several Pragmatic Manager subscribers have asked me about how to build and maintain their productivity. They say they have these problems: The longer they work apart from other people, the less they have the “peer pressure” of a collaborative schedule. They find it hard to maintain focus for a long time.

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Three Tips to Move from Agile in Name Only to Real Agility

Three Tips to Move from Agile in Name Only to Real Agility Several of you have written to me, asking about the problems you see. Your managers focus on certifications, practices, and vanity metrics—not real agility. The managers don’t understand how agility can help them. You see cargo cult agile. You worry that agility is

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