Modern Management: Catch People Succeeding When was the last time someone noticed that you did something great? Too often, we hear plenty about what we did that was wrong. But we have research—and experience—that says when people notice what we do well, we tend to do more of that. Here are two examples. A Team Skills […]
“Robert, do you have a minute?” Cheryl, the development manager, stood at her director’s door. “Sure, let me save this.” Robert stopped what he was doing. “You look worried. Come on over and let’s sit at the visitors table. This looks serious.” “Well, it is. I’m not sure how to say it, so I’ll just
“James, I need to talk to you about Bill.” Susanne shut the door and sat down in the visitor chair. “OK, what’s up?” James stopped typing at his computer. He walked to his visitor table and sat down. “I just walked by Bill’s office. He’s leaning back in his chair. I could swear he’s snoring!”