© 2002 Johanna Rothman. This article was originally publishedby Cutter, February 2002. You’ve decided that now is a good time to improve everyone’s skills with a little training. Maybe you’re planning some changes, or maybe you’re using training as a technique to avoid having to hire more people, and to help retain your best people. […]
© 2001 Esther Derby and Johanna Rothman. This article was originally published in Cutter IT Journal, October 2001. Suppose you are a manager in a software development organization that isn’t achieving the financial results that senior management wants. The good news is that your management understands that one way to reduce costs is to increase effectiveness of
by Johanna Rothman. Originally published in Cutter’s Business-IT Alignment E-Mail Advisor, April 26, 2000. In response to Jim Highsmith’s Business-IT Strategies E-Mail Advisor of 1 March, “Change Is Changing,” I’d like to ask: Is the Internet really changing everything? I’m not so sure. In the 14 February issue of Business Week, there was a fascinating
© 1997 Johanna Rothman. Introduction Resistance, especially to process improvement, can take many forms and levels of intensity. Process improvement, the activities of changing how people work, can appear (and can be) very threatening to people. For some of us, it is difficult to see the resistance at first. We may think that people misunderstood