leadership tip

management, MPD

Leadership Tip 22: The One Secret to Team Efficiency and Productivity

Have you seen the Forbes article that has zero idea how efficient engineering teams work? They have a whole long list of “inefficiencies”. This is a quote from that article: Marking oneself as “in a meeting” on Slack Scheduling communications (Slack messages, emails, and code commits) for off-hours to appear active Blocking out private calendar […]

management, MPD

Leadership Tip 21: How to Know if People Are Working Hard

Too many managers don’t know how to manage remote people. Worse, those managers, or their organizations, don’t trust people to do a good job. The organization installs spyware to see if people are working. That’s classic Theory X behavior. However, people are smarter than the spyware. Many of these spied-upon people have installed mouse (and

management, MPD

Leadership Tip #11: Substitute the Word Trust for Empower

We talk a lot about empowered or self-organizing teams in the agile community. However, I don’t see too many self-organizing or empowered teams at my clients. Not because my clients are stupid—far from it. Everyone does the best job they know how to do. However, every manager’s micromanagement pervades all levels. Instead of talking about

management, MPD

A Simple Way to Measure Work Satisfaction and See Trends

I explained in Leadership Tip #8 that measuring happiness was a lost cause because happiness is a function of more than just work. I suggested we measure satisfaction. And I didn’t tell you how. (You didn’t mind-meld with me, did you?) Here’s how I’ve measured satisfaction with several teams. I start with the 5-point scale

management, MPD

Leadership Tip #7: Be Wary of Spending Time on Non-Promotable Tasks

What do you appreciate about your office culture? Maybe someone circulates get-well or congratulations cards. Someone might bring cookies to work or arrange birthday celebrations. I know of people who arrange retirement/transition lunches. All these actions are nice things. They even have a name: “niceties.” Nice people perform these services for the rest of the

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