In Who Wants to be a Technical Lead? I promised I’d talk about succession planning. Here’s the general idea: as someone who works for a living, your job should be to work yourself out of your current job by learning, practicing, and mastering some new skills. The less work experience you have, the easier this […]
Via Pragmatic Marketing, I found In Search of Overhead Heroes” by George Tillman, who advocates thinking like a business even if you’re supporting the business, not contributing directly to revenue. Certainly, you’re supposed to align yourself and contain costs. But here are the questions I felt were most important for any organization to answer:
Managers have an obligation to coach employees to help employees obtain better performance. However, managers choose when and whom to coach. Managers also have an obligation to provide feedback — which is not a choice. Every employee deserves feedback about his/her work on a frequent (weekly) basis. I’ve never met a manager who didn’t
In his comment, Rich explains, “I am directly managing 12 employees and 14 contractors doing application support and maintenance for something like 12 or 15 software products. I have most of my old team, and 6 other teams. I have been asked to develop a plan to cross train these individuals to build out a
I just got off the phone with a colleague who discovered his boss is reading his email. The employee, whom I’ll call Dave, is hurt, unhappy, angry, and frustrated. “Yes, I know my email isn’t private, but what did I do that would prompt my boss to read my email?” The more he talked,
The two articles I found most telling about Carly Fiorina’s departure from HP are Worst. CEO. Ever. and Carly Fiorina and management. High tech organizations require a vision (from the CEO), a budget, and room for innovation. Maybe I missed it, but Fiorina didn’t provide any vision, except for cost-cutting. When will senior managers
In the Hiring Geeks That Fit book, I wrote this (p. 261): Functional managers organize the work of similar people (people performing a given function). They hand off their deliverables to another group. Project managers coordinate the work of numerous people to deliver a product to the organization. Matrix managers manage people of a similar
I gave a talk at the local PDMA group called “Setting Expectations Between Engineering and the Three PMs”, attempting to clarify how the roles of product management, program management, and project management are sometimes confused, and to suggest practices that help people unconfuse them. I set up teams of people to create a little
I just received this in email: Pledge Our company is completely and absolutely committed to quality. * * Except on time-critical projects and during adverse cash-flow situations. When else would you need to be committed to quality? (Not to zero defects, but to an appropriate level of quality for the product you’re trying to
Hiring technical managers is different — and more difficult — than hiring technical people. When I hire a technical person, such as a developer, I look for design, implementation and debugging abilities as part of the candidate’s technical skill set. But when I hire managers, the rules are different. Technical managers don’t need to be