product development

MPD, product ownership

Invisible Women as Part of Security Questions

The good news is most sites realize we, the users, need nudges to create strong passwords. The bad news is too many of those nudges reject strong passwords from password managers. (I use and am happy with 1Password.) Worse, too many sites still ask horrible, terrible security questions instead of asking for two-factor authentication. Your […]

management, MPD

Use Decision Deadlines to Plan for Product Deliverables

Many organizations ask teams to forecast when the team can deliver a feature. (Or finish a project.) That request often means the teams spend a ton of time forecasting, not delivering. Instead, what if managers told the team when the managers want to make a decision? The team could deliver enough to help the managers

management, MPD

Clarify the Difference Between Outputs, Outcomes, and Benefits

When I sent my newsletter last month, Modern Management: Want Valuable Outcomes? Create Overarching Goals, several readers asked me questions. Why did I differentiate between outputs, outcomes, and benefits? I decided that was worth a blog post. Here’s how I define and use the terms. Outputs By themselves, a customer can’t use an output. We

agile, MPD

Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics, Part 1

A number of my clients confuse their strategic ideas with tactical work. They think that the agile tools they use, such as boards, offer a strategic advantage. So they build or customize their tools. However, they adopt or “install” an agile framework or process without customization. Those actions lead to organizational brittleness. Instead, agile organizations

management, MPD

Why Shared Services “Teams” Don’t Work with Agility

One of my clients wants to use shared services “teams” as they start their agile transformation. Their developers work on a product for months and years at a time. However, the testers and UI people are part of pools of people. The organization calls these testers and UI people, “shared services.” Shared service-thinking denies the

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