Creating Agile HR, Part 7: Agile Feedback and Coaching

What can we make more “agile” in HR? Aside from an agile approach to recruiting and hiring, we can make feedback and coaching much more iterative and incremental. Add in collaborative feedback and coaching, and appreciations, and it starts to look like an agile approach to “managing performance.” In the past, managers held all the …

Creating Agile HR, Part 6: the Agile Compensation System

I wrote about career ladders in Creating Agile HR, Part 5: Performance Management, the Career Ladder. Once you have a career ladder, it’s easy for everyone to understand the criteria for a given level. That means you can use an “agile” approach to manage compensation. Compensation is part of career management. Career management includes: Recognition (what …

Creating Agile HR, Part 5: Performance Management, the Career Ladder

One of the big roles of HR is to shepherd the assessment of people and their fit for their jobs. That’s called “managing performance.” Managing performance is about: Creating and curating a career ladder for all jobs. That’s exempt (salaried), non-exempt (hourly), and all management. Manage salary parity. HR might help a manager learn how to provide feedback and coaching. (I …

Connecting with Humans

I just read Zappos is struggling with Holacracy because humans aren’t designed to operate like software. I’m not surprised. That’s because we are humans who work with other human people. I want to talk with people when I want to talk with them, not when some protocol tells me I must. It’s the same problem when …

Four Tips for Managing Performance in Agile Teams

I’ve been talking with clients recently about their managers’ and HR’s transition to agile. I hear this common question: “How do we manage performance of the people on our agile teams?” Reframe “manage performance” to “career development.” People on agile teams don’t need a manager to manage their performance. If they are retrospecting at reasonable …

Deliver What the Business Needs Using Agile and Lean Project Management

Workshop: Deliver What the Business Needs Using Agile and Lean Project Management Workshop Objective: After this interactive and experiential workshop, you will be able to work together as a team toward a common goal, steering toward a successful conclusion as you learn new information. You will learn how to deliver a product, using agile and/or …