trust

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Modern Management: Build a Safe Environment

Modern Management: Build a Safe Environment In the agile community, we talk a lot about psychological safety. That’s the safety we need to discuss problems, challenges, or concerns. Here are two examples I’ve seen recently, one at the team level and one in management. A Team Example Cindy, a tester, was convinced the product had

management, MPD

Three Slightly Ranty Thoughts on “Back” to Normal

All kinds of people are talking about “back” to normal. However, I see several problems: Many of those same people think there’s a talent shortage. (Management can’t hire people  for the same salaries they used to pay.) Or, that while managers might want people “back” in the office,  not everyone wants to work in an

management, MPD

Leadership Tip #9: See & Stop Micromanagement—Learn to Trust Instead

I see too much micromanagement, even in supposedly agile organizations. Micromanagement tells people, “I don’t trust you.” When we have insufficient trust, morale and the products deteriorate. Instead, we can extend trust and keep innovating for morale and the products. This image shows a 6-person team where the leader/manager micromanages. All decisions go through that

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Three Predictions About the Future of Remote Work

Three Predictions About the Future of Remote Work We’re now several months into our dispersed work “routines.” (I suspect that anyone with a child at home would love to have a real routine.) And, as I work with my clients, I’ve learned several fascinating details: Many teams are much more effective now. Teams that can’t

management, MPD

Eliminate Busy-Work to Create Engagement

One of my colleagues, Al, private-messaged me. “I’m so much more effective now that we’re remote. I get a ton more work done. I’m so much happier. I love where the product is going. How can I do more of this?” Al feels productive and engaged. Why does he feel this way? When I spoke

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Work From Home? Three Ideas for Better Project Agility

Work From Home? Three Ideas for Better Project Agility Samantha, an agile manager, had a big problem. Back before everyone had to work from home, they had pretty good results with their standard agile approach. However, now that this eight-person team worked from home, they had these problems: The team didn’t share the same work

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Three Tips for Coping When You’re Supposed to Lead

Three Tips for Coping When You’re Supposed to Lead We’re several weeks into the COVID-19 crisis, and we still don’t know much about the future. We have some data about the present. But the future? Nope. You might have a title with “lead” or “manager.” And, you might not be sure about what to do

management, MPD

This Is Not and Cannot Be “Business as Usual”

Many organizations heeded the COVID-19 warnings and sent people home to work as remote teams. The managers want to proceed as if the people can work from home and have “business as usual.” They’ve made these requests to their staff: Work at home, as if you were at the office. (Keep the same hours and

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