trust

management, MPD

Eliminate Busy-Work to Create Engagement

One of my colleagues, Al, private-messaged me. “I’m so much more effective now that we’re remote. I get a ton more work done. I’m so much happier. I love where the product is going. How can I do more of this?” Al feels productive and engaged. Why does he feel this way? When I spoke […]

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Work From Home? Three Ideas for Better Project Agility

Work From Home? Three Ideas for Better Project Agility Samantha, an agile manager, had a big problem. Back before everyone had to work from home, they had pretty good results with their standard agile approach. However, now that this eight-person team worked from home, they had these problems: The team didn’t share the same work

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Three Tips for Coping When You’re Supposed to Lead

Three Tips for Coping When You’re Supposed to Lead We’re several weeks into the COVID-19 crisis, and we still don’t know much about the future. We have some data about the present. But the future? Nope. You might have a title with “lead” or “manager.” And, you might not be sure about what to do

management, MPD

This Is Not and Cannot Be “Business as Usual”

Many organizations heeded the COVID-19 warnings and sent people home to work as remote teams. The managers want to proceed as if the people can work from home and have “business as usual.” They’ve made these requests to their staff: Work at home, as if you were at the office. (Keep the same hours and

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Three Secrets to Building Your Influence, Part 2, Trust

Three Secrets to Building Your Influence, Part 2, Trust If you want to change anything in your organization, you need to influence at least one other person to succeed. I wrote about competence in Part 1. This part is about trust. How do people trust you? They might expect you to be predictable in two ways:

MPD, project management

Customers, Internal Delivery, and Trust

Your customers can’t take your product more often than once or twice a year. Because the product doesn’t need to leave the building, the teams don’t release internally. Nor do the teams demo on a regular basis. The teams miss the feedback loops so critical for an agile approach. Their agile transformation falls apart. Rethink Your Definition

management, MPD

Respect and Romance in Organizations, Part 5

It took me a couple of days reviewing these posts to realize I’d missed one of the biggest problems in organizations especially when it comes to human interactions: romance. When I was single, I did date people who were my peers in my organizations. I still see office-romance occur with a fair amount of frequency.

management, MPD

Families vs Organizations and Organizational Culture, Part 6

I’m (finally!) circling back around to Joe Berkowitz’s statement: There is no template for how to be a good man in the #MeToo era. I said that respect provided that template. (And, we can say “good people” instead of only men because abuse of power is not limited to men. See Power, Management, and Harassment: It’s

management, MPD

Build Respect in Organizations, Not Families, Part 4

I started this series positing that respect is the cornerstone for how we might treat each other, to manage our interactions with success, especially in light of the #MeToo conversation. The series so far is: Organizations Are Not Families, Part 1. Why the metaphor of family-as-org demeans the people working there. Build Respect in Organizations,

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