• home
• services
• articles
• weblogs
• about

Project/Process Assessments Management Consulting Project Jump Start Management Coaching Workshops AYE Conference Project Management Management Hiring Requirements Consulting Process Improvement and Quality Managing Product Development Hiring Technical People Manage It! Your Guide to Modern,
     Project Management Behind Closed Doors: Secrets of
     Great Management Hiring the Best Knowledge
     Workers, Techies & Nerds Corrective Action for the
     Software Industry Amplifying Your Effectivess Speaking Calendar Testimonials Resume Contact

Introduction to Problem Solving Workshop

© 1994-2003, Johanna Rothman
Rothman Consulting Group, Inc.
781-641-4046
email: jr@jrothman.com

Workshop Objective: Effective problem solvers use all the traditional techniques and tools to solve problems. This workshop teaches you the traditional problem-solving techniques, and introduces alternative techniques.

Workshop Overview: Problems arise at work. Sometimes, it's just not clear where the problems are, nor how to solve the problems. Attendees learn the seven traditional problem-solving tools and the traditional problem-solving loop. This workshop provides training and experiential exercises to understand when to use which tools and techniques for solving problems.

Target Audience: Project staff, leaders, managers.

Prerequisites: None.

Workshop Duration: 1/2-1 day, depending on your needs

Workshop Outline:

1. Introduction
2. Traditional problem solving techniques and tools
   1. Problem solving loop
   2. Checksheet
   3. Line Graph
   4. Histogram
   5. Pareto Analysis
   6. Scatter Diagram
   7. Control Chart
   8. Cause and effect (Ishikawa, fishbone diagrams)
3. Alternative problem identification steps
   1. System dynamics: cause and effects and delays
   2. Theory of Constraints: bottlenecks and flow
4. Examples
5. Summary and wrap-up.
   1. What to do tomorrow
   2. Where to go to learn more
   3. Monitoring your own learning (you as a project)

Contact me for the extended description.

---

Johanna Rothman consults on managing high technology product development. She helps managers, teams, and organizations become more effective by focusing on project management, risk management and people management. Johanna uses pragmatic techniques to help her clients apply effective practices that create successful teams and projects.

home • services • articles • links • books • templates • site map • contact