Books

Books, MPD

Announcement: Behind Closed Doors

  I’m thrilled to announce that you can see the announcement of Esther’s and my book, currently entitled Behind Closed Doors: Secrets of Great Management Revealed. Yes, this is the book we pair-wrote. We’re in the final stretch. First is working with Andy and Dave and whomever from Pragmatic Bookshelf to make sure we didn’t […]

Books, MPD

Convincing Managers to Buy Books

  Some of my suggestions for people in my classes are simply to buy some good books for some specific information. When I suggest this, I sometimes hear “my manager won’t let me buy books.” As a bibliophile, I can’t understand that :-). Even though I do accept that not everyone is like me, you

Books, MPD

Announcement: Corrective Action Handbook is Available

  About 15 months ago, Denise Robitaille and I met for lunch. Denise was explaining how she helped her clients implement a reasonable corrective action program. I explained how I’d helped some of my clients figure out what was really wrong when they had problems. We were struck by the similarities of our approaches. So,

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