MPD

agile, MPD

How to See Business Agility: Adaptable and Resilient Management Actions

More of my clients say they want business agility. (That’s a good thing.) Yet, we don’t share a common definition of business agility. My clients mostly discuss their mindset. Mindset might help people, but it’s not sufficient. Instead, let’s consider how to see management’s adaptable and resilient actions. Those actions show that managers change their

MPD, writing

Writing Secret 3: Choose When to Use Passive Voice

Most of us writers start with bad advice, to write “formally.” We’re not supposed to talk to the reader. Or, we’re supposed to avoid stories. Worse, we’re supposed to use passive voice. That leads us to write like this: <A person> will be missed. Your work is appreciated. This work needs to be undertaken. Here’s

MPD, podcast

Catch Me on the People and Projects Podcast 337

I spoke with Andy Kaufman on his People and Projects Podcast 377. Full disclosure: I met Andy back in 1999 at the Software Development conference. So we’ve known each other for a long time. I subscribe to his podcast because I like the way he interviews guests. He looks beyond the obvious to deeper insights.

management, MPD

Clarify the Difference Between Outputs, Outcomes, and Benefits

When I sent my newsletter last month, Modern Management: Want Valuable Outcomes? Create Overarching Goals, several readers asked me questions. Why did I differentiate between outputs, outcomes, and benefits? I decided that was worth a blog post. Here’s how I define and use the terms. Outputs By themselves, a customer can’t use an output. We

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