At the most recent Boston SPIN meeting, I caught up with a fellow I hadn’t seen in a couple of years. He thanked me for the advice I’d given him on a tough project the last time I’d seen him. I had no idea what he was saying, so I asked him what the advice was. He said I asked him, “Who’s your project manager?”
It’s not a question, but a similar idea here: First make someone responsible and put them in the middle. To me, this is the essence of project management.
So, who’s your project manager?