Cost Accounting is a Problem for Agile (and Knowledge Work)

The more I work with project portfolio teams and program managers, the more I understand one thing: Cost accounting makes little sense in the small for agile, maybe for all knowledge work. I should say that I often see cost accounting in the form of activity-based accounting. Each function contributes to some of the cost …

Taking Requests for New Edition of Manage Your Project Portfolio

I am about to update Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects to a second edition. What would you like me to add? To remove? To change? What have your challenges been about project portfolio management? Here are things I’m planning to add: Many more kanban views of the project portfolio …

Practical Product Owner Workshop: Deliver What Your Customers Value and Need

Does this describe your product ownership predicament: You are supposed to be the product manager, product owner, and business analyst. You might even juggle different responsibilities for multiple teams. You struggle to read your customer’s mind and deliver a product that delights them. You aren’t sure you’re making the right decisions for the product or the …

Resource Efficiency vs. Flow Efficiency, Part 5: How Flow Changes Everything

The discussion to now: Resource Efficiency vs. Flow Efficiency, Part 1: Seeing Your System Resource Efficiency vs. Flow Efficiency, Part 2: Effect on People Resource Efficiency vs. Flow Efficiency, Part 3: Managing Performance Resource Efficiency vs. Flow Efficiency, Part 4: Defining Accountability When you move from resource efficiency (experts and handoffs from expert to expert) …

Resource Efficiency vs. Flow Efficiency, Part 4: Defining Accountability

This is the next in a series of posts about resource efficiency vs. flow efficiency… Managers new to agile often ask, “How do I know people will be accountable?” Let’s tease apart the pieces of accountability: Accountable to the project for finishing their own work Accountable to their team for participating fully by doing their …

Resource Efficiency vs. Flow Efficiency, Part 3: Managing Performance

Resource Efficiency vs. Flow Efficiency, Part 1: Seeing Your System explains resource efficiency and flow efficiency. Resource Efficiency vs. Flow Efficiency, Part 2: Effect on People explains why flow efficiency helps you get features done faster. Here, in part 3, I’ll address the performance management question. New-to-agile (and some experienced) managers ask, “How can I manage …

Resource Efficiency vs. Flow Efficiency, Part 2: Effect on People

If you haven’t read Resource Efficiency vs. Flow Efficiency, Part 1: Seeing the System,  I explain there about optimizing for a given person’s work vs. optimizing for features. Some people (including managers) new to agile have questions about working in flow vs. optimizing for a person. The managers ask: How do I know the work …

Resource Efficiency vs. Flow Efficiency, Part 1: Seeing Your System

I’ve been working with a number of people who want to work in a more agile way. These nice folks have one stumbling block: resource efficiency vs. flow efficiency. This is partly because of how they see the system of work. If you ever used phases or a waterfall approach, you might have tried to …