flow efficiency

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Productive vs. Busy

Productive Vs. Busy I received some fascinating responses to Do You Want More Productivity? One correspondent told me that managers need to move people—especially testers—from one project where they are not busy to another project where they could help. His experience matches mine—many projects do not have enough testers. However, we do not share the […]

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Do You Want More Productivity?

Do You Want More Productivity? A senior manager asked me, “How do I get more productivity out of my people? We have cross-functional teams. Each team has their expertise. I just feel as if the teams could do more.” I asked, “What kind of expertise? Is it expertise as a team or are people experts

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