The Pragmatic Manager, Volume 1 #2 Contents: This month’s Feature Article: Appreciations, Personalized Thank You’s Telelclass Announcement On the Bookshelf Want to hear more from Johanna? Want to read more of Johanna’s writing? =-=-=-=-=- Feature Article: Using Appreciations, Personalized Thank You’s The project retrospective was proceeding nicely. We’d had lunch, and we entered the mid-afternoon […]
“No Fred, we’re not considering you for that promotion. You’re too valuable where you are.” How many of us have heard those words, or said them at least once to our staff? Sometimes, we use the “too valuable” phrase to avoid discussing problems with a staff member, problems you can bring out in the open
©2000 Johanna Rothman “I can’t make a decision today to save my life.” Susan, VP Engineering “Everything I touch today turns into garbage.” Joe, VP Engineering “I just want to hurt everyone when I can’t get anything done. Why should they have a good day, when I’m having a lousy day?” Cyril, CEO
©1999 Johanna Rothman Effectively using your influence is an art, the art of getting other people to do the things you want them to — and willingly. Many of us have opportunities to practice using our influence when we have responsibility for results, but not specific managerial authority. To be effective in these collaborative/consensus situations,